The technical expertise of [Phone Support Company Name] is excellent. Their team demonstrates a deep understanding of our phone systems, whether it’s managing connectivity issues, configuring new lines, or optimizing call routing. They also communicate effectively throughout the troubleshooting process, keeping us informed about the status of our requests and providing clear solutions. Their proactive approach ensures that potential issues are identified and resolved before they impact our business.
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Comres USA staff arrived punctually and promptly addressed our issue. Very helpful.
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I appreciate John taking the time and having the patience to resolve my issue.
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As usual the team at Comres...and John in particular, made quick work of a complex phone system programming change!
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Never disappointed with ComRes and the team. They fix any issues we have within the same day of ticketing. Great team to work with.
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Very responsive and efficient resolution, very happy with the service we receive!
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Remotely assisted with resetting Microsoft 365 email password and signing out user from all apps for BlueDoor Design in Delray Beach, FL.
Remotely assisted with registering phone numbers to spam registries to untag numbers as spam likely on Mitel MiVoice Office 250 with CloudTalk SIP trunks for Gateway Commercial Finance in Delray Beach, FL.
Remotely assisted with clarifying hold / transfer recall on CloudTalk Hosted VoIP phone system for Paragon Events in Delray Beach, FL.
Remotely assisted with setting up new HP EliteBook laptop with Microsoft Windows 11 for Bluedoor Design Group in Delray Beach, FL.
Remotely assisted with setting up BLF keys panel on CloudTalk Hosted VOIP softphone for Paragon Events in Delray Beach, FL.
Remotely assisted with sending welcome email from CloudTalk Hosted VoIP portal for Paragon Events in Delray Beach, FL.
Remotely assisted with adding new user with Yealink T57W and softphone access to CloudTalk Hosted VoIP phone system for Paragon Events in Delray Beach, FL.
Remotely assisted with forwarding DID in CloudTalk Hosted VoIP SIP trunk portal for Gleneagles Country Club in Delray Beach, FL.
Remotely assisted with Microsoft 365 external sharing link not allowing access for Bluedoor Building in Delray Beach, FL.
Remotely assisted with troubleshooting voicemail to email on Mitel MiVoice Office 250 with SMTP relay for Gleneagles Country Club in Delray Beach, FL.
Worked with David to fix outbound caller ID in our CloudTalk hosted VoIP phone system in Delray Beach Florida.
Remotely assisted with getting Yealink T57W Router Phone back online in CloudTalk Hosted VoIP phone system for Paragon Events in Delray Beach, FL.
Remotely assisted with assigning new softphone users in CloudTalk Hosted VoIP for Paragon Events in Delray Beach, FL.
Went onsite to install new NVMe SSD to Dell Optiplex 7090 for Laurence Goldfarb in Delray Beach, FL.
Remote assisted with reviewing call logs on Mitel MiVoice Office 250 System Administration & Diagnostics program for Gateway Commercial Finance in Delray Beach, FL.